From first call to mass production — and after.
The same engineers stay with your project from the first call to the production line. Firmware can keep changing at every stage, and after launch we maintain your build.
What happens, and what you get, at each step.
- 01
Inquiry
You describe the product, quantity, timeline and target market.
- 02
Kick-off
Our engineers and your team agree the requirements, chip and form factor.
- 03
Engineering plan
We propose the board, panel, firmware changes and enclosure, and confirm schedule and cost.
- 04
Samples
Engineering samples for your testing; firmware and hardware iterate on your feedback.
- 05
Validation and pilot run
A small production run proves the build, firmware loading and burn-in on the line.
- 06
Mass production
Firmware loaded on the line, one-to-two-day burn-in, packing and shipping.
Burned in, packed and ready to ship.



Firmware updates, OTA delivery, component changes and successor boards — handled by the team that built the product, so the device you ship in year one is still supported in year three.
Project questions
How long does a project take?
It depends on the scope; we confirm the schedule after kick-off.
What is the minimum order?
It depends on how much is customised. Engineering samples come first.
Can we visit during the project?
Yes — factory visits and live video tours are available at any stage.
Who owns the design?
Itemptechnology by default; with full development funding and exclusive sales rights, design files can be transferred under the agreement.